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I have updated my Whatsapp to the latest version (2.18.46) but it crashes as soon as I open it. I don't get any."Whatsapp has stopped working" message.

Here's what happens:
1) I click the icon.
2) White screen opens, notification bar turns whatsapp green
3) White screen suddenly disappears and I am left with the previous screen.

I don't think instance of whatsapp is running as I don't get any notifications also. All the messages remain undelivered.

Things I have done: 1) Restarted the phone.
2) Checked network - both Wifi, 3g
3) Removed battery, inserted it again, charged till 100%.
4) Force killed whatsapp
5) Uninstall - reinstall whatsapp.

I don't know what's happening. My OS is Lollipop (5.1) Cyanogen. Everything was working fine it messed up after update

  • See if you have disabled important permissions in cyanogen settings? – NVZ Feb 11 '18 at 18:09
  • See if you have disabled google play services or other background data or sync settings? – NVZ Feb 11 '18 at 18:10
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Okay it has started working. Here's what I did.

  1. Remove Whatsapp or any app that crashes.
  2. Restart the phone [this will remove any instance, cached process etc]
  3. Remove play services. [Restart the phone]
  4. Now the phone should try to update Play Services [You can manually do it by typing Play Services on Play store].
  5. Restart the phone.
  6. Install Whatsapp or any app. Ta Da! it works

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