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On Samsung Galaxy A5 Whatsapp most of the chats are dissappearing by itself. My mother is using this phone and its backs-up to Google Drive on a daily basis. I checked and can confirm that the messages are indeed missing not archived.

This has happened a few times and except the last one I was able to recover the messages by reinstalling and then renaming the second to last back-up file in WhatsApp/Databasefolder to msgstore.db.crypt12. However, it seems that Google Drive back-ups have precedence over local back-ups and local back-ups are disregarded upon reinstall.

  1. Is it possible somehow to recover these missing messages and have them displayed together with recent messages (judging by the size of the back-up the messages seem to be included)?
  2. Are there apps or Windows programs capable of selecting a particular back-up and loading it?
  3. What can be done to prevent this from happening again?

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