One of my customers says my live wallpaper has completely taken over the screen. They tried restarting the phone, but all they can see is the live wallpaper. No way to unlock the phone.
Are there any steps that can be done to start the phone without the wallpaper started, so they can uninstall it?
It's a Galaxy S6 and I don't think it's rooted.
(I'm in email conversation and will add details as I get them.)