I live in Thailand, and the emergency medical response number to dial here is 1669.

When I try to save this number in my address book on Android, it says "Emergency Number Cannot Be Saved".

What gives? It's probably the most important number for me to save, and I can't. Is there any way to fix this?

  • My device isn't rooted.
  • I'm saving to an address book that is synced via CardDAV.
  • I'm running Android 8.0.0 on a Xiaomi Mi A1.
  • 1
    Must be carrier related, check with them. On the same device I can add any number – beeshyams Mar 13 '18 at 8:34
  • And probably it gets dialled automatically from power menu > emergency . Check that. If that is the case because it is programmed to dial automatically you may not be able to save it as a contact. Guess work – beeshyams Mar 13 '18 at 11:53
  • It could be carrier-related: It wouldn't surprise me. What is the "Power Menu"? Do you mean the lock screen? – Kit Johnson Mar 14 '18 at 9:04
  • When you press the power key you have three options, one of them is emergency (others being power off and restart). Select emergency and see which number is being dialled. In my case there is no number assigned – beeshyams Mar 14 '18 at 9:10

The solution that worked was to use a browser on my computer to save the number in the addressbook instead of using the Android contacts app. I used Fastmail, but I expect Google contacts would work in the same way. This then syncs to the phone via CardDAV. After testing it, the number is synced and functional.

  • Did you mean using Google Contacts in a browser to add the entry? – Firelord May 23 '18 at 15:19
  • Yes, except not Google contacts. I use Fastmail. – Kit Johnson May 24 '18 at 2:38
  • Google contacts on the web browser works the same way. Confirmed. – NVZ Aug 19 at 6:47

protected by Community Apr 21 at 8:36

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