I got a Note 8 yesterday, and have been moving my data from my older Note 4. Everything worked after a struggle, but I've been working on this for hours with no luck.
Basically, I verify, then Whatsapp shows "Looking for backups" then crashes.
What I tried:
- Uninstalled and resinstalled Whatsapp
- Clear data and cache
- Delete all older whatsapp data directories in the SD Card and External SD Card (except for the media directory, but I renamed the whole Whatsapp directory).
- All orders of above combinations
I'd like to point out also that I have the latest available version of the smartphone's software.
What else can I try? Please advise.