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When I charge my LG G6, I randomly get the error message "Charging Blocked - Moisture Detected".

I sent it back to LG, but they said I was no longer covered by warranty because the SIM card tray is broken. They said it will cost me $100+ to fix the software, which makes me think that I can fix this by changing the software on the phone.

Would rooting my phone solve this software specific issue?

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  • Have you submerged your phone in the water? Apr 16, 2018 at 3:55
  • Your warranty should cover the damage SIM card tray.. I believe that this can't be fixed with a simple software modifications because the device is probably identifying a short circuit that is most likely caused by moisture shorting out the chip board... Maybe try drying your device for a few days and try again. Apr 17, 2018 at 1:13
  • @LloydDominic I did not. Apr 24, 2018 at 1:23
  • @Zillinium Apparently the warranty does not cover physical damage such as a broken sim card tray. I've had my device in dry conditions for weeks at a time but I still get this message occasionally. Apr 24, 2018 at 1:24
  • I did not submerge my phone but it started appearing couple of days back and only goes away after all the charge has drained and I have let it for at least few hours. Any resolutions?
    – rageit
    May 22, 2018 at 3:44

1 Answer 1

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Try cleaning your charging port. There might be water there.

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  • No there is no water or dirt there. I've used paper to clean it, and its been in dry conditions for several days. Apr 24, 2018 at 1:25
  • Hmm. Try factory resetting?
    – Prisma
    Apr 28, 2018 at 5:41
  • I did a factory reset several times, but I always end up with the same issue. Apr 30, 2018 at 14:53

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