My WileyFox Swift phone's battery somehow emptied itself overnight and now the phone won't turn on at all.
Battery is 68% full. When I plug the charger cable in/out the phone vibrates and the Wileyfox logo appears as well as the battery icon but no other reaction whether connected or not. I always download the latest Android updates and regularly delete photos/videos to free up storage space. I don't drop it often, screen is not broken or anything and I didn't dowload anything dodgy.
Any idea what's going wrong there and how to fix it?
What I tried without success:
- long pressing power button to provoke a restart/boot
- long-pressing power button while phone both connected and disconnected to USB charger cable - nothing.
- removed battery, microSD and SIM as well as SIM2 and put them back several times – no change.
when charging, the LED light is on, so something must be working right?
I tweeted support for help. I have limited knowledge on all things phone and so I haven't tried anything else.
Please help. This is the best phone I've had and I love it. I don't have any back-up phone so I'd appreciate if this could be troubleshooted online! Thank you.