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Steps:

  1. Capture some pictures, say 10 pictures -- I am able to see all images in the Gallery
  2. Attach all of them in whatsapp -- I am able to see all images in the preview
  3. Send -- Some pictures turn black (actually they are empty; I checked the size)
  4. To the receiver also, same observation, that is some are black and some are alright.

What is the problem and how to fix it ?

  • Does it happen also if someone else will take the same steps to send you a bunch of pictures? – arieljannai May 10 '18 at 20:32
  • Have you tried reinstalling the app? After reinstalling it you may be able to have the backup restore the images. – Devin Ersoy May 11 '18 at 0:30
  • @ arieljannai : No, that does not happen while receiving pictures – user223882 May 11 '18 at 17:41
  • @ Devin Ersoy: Yes, I tried reinstalling but it didn't work – user223882 May 11 '18 at 17:42

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