2

I am having a problem connecting to my university Eduroam WiFi.

If I understand correctly, in CA certificate I am supposed to select CA certificate if it is there or Use system certificate and input my university domain.

But, I only have: Select certificate or Don't validate. And if I click Select certificate, nothing is changing, there is not a Domain field appearing like I think it should (and where I could the domain name) (see screenshot).

enter image description here

Can you help?

1

I solved this problem at my university (not Eduroam) by installing a CA certificate in Android (8). It then becomes a choice in the CA Certificate menu and you can sign in.

Hopefully, you can find out from the IT people where is the CA Certificate to download to your Android.

I think choosing "Don't validate" is unwise, and that's actually what many university IT web sites advise (Google finds the instructions easily).

Edit: for Eduroam, there's an app that reportedly solves the problem for Android 8.

|improve this answer|||||
  • The CA certificate you installed came from the university, right? How did you get it? – endolith Dec 18 '19 at 22:13
  • 1
    @endolith That's a funny question. I actually obtained it by seeing how my Windows 10 PC connected to the WiFi (I exported the same certificate it downloads somehow). But you're right - the IT people from the university should provide it to you. Some universities feel that is a security risk to provide it (?). Maybe others have no clue it even exists because they paid consultants to set up their Wifi and it "just works." At my university, the attitude with Android requiring pre-installed certificates is "this is a problem with your phone, not our servers." – Fuhrmanator Dec 18 '19 at 22:25
  • I actually need the certificate for my ISP's Wi-Fi nodes, but they also have no clue it even exists... Quote from their tech support: "you need to contact the manufacture of the phone so they can assist you on how to get access to this certificates." 🙄 – endolith Dec 19 '19 at 14:43

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.