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So I plug in my android box and it does (Image 1). https://i.stack.imgur.com/CQ0Bo.jpg

Then it goes to (Image 2). https://i.stack.imgur.com/23EJS.jpg

The blue sphere does a quarter turn then stops and nothing happens. I have left it for 24h on that screen (Image 2) to see if anything happens and it does nothing, not even spin.

I have also tried to boot into Recovery Mode by pressing down the reset button and then powering on the box. No matter how long I hold the reset button it just goes to Image 2 and stays that way.

I have contacted the company to see if there was a fix and the gave me the software (USB Burning Tool, Driver Assistant) and the iso file. USB Burning Tool can't find my android box. I also made a bootable sd card as per the conversation I had with them, so when I insert the sd card into the box and plug in the box, that it will automatically boot into the card and fix the problem. That also didn't work.

migrated from superuser.com Aug 6 '18 at 5:56

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