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My phone is a non-rooted Motorola Moto G4 Play (XT1607). It is getting old, there's no space left, and I don't want to update the Android operating system. By mistake, I clicked "Update" and it downloaded the update, but not yet installed.

Instead of proceeding to update, I want to delete it instead. I see a system app called com.android.managedprovisioning. Could this be it?

  • Have you tried anything that works for you? – some user Jun 20 at 23:15
  • @someuser I'm not rooted, don't know how, and don't wanna try to root – larry909 Jun 20 at 23:47
  • @someuser I don't have this phone anymore, it broke, but I have the same issue on my new Moto phone – larry909 Jun 20 at 23:47
3

Follow these steps:
1-You can force close updater app:
Go to system-app-system updater then press "Force close"
2-uninstall updater app for the current user:
Note:You can restore updater app by doing "factory reset" to your phone?

pm uninstall -k --user 0 com.android.updater  

Note:"com.android.updater" is package name of "updater" app in my phone,In your phone "updater" app may have another package name.You can find it using
Package Name app.
I hope this help you

  • I see a system app called "com.android.managedprovisioning". Could this be it? My phone is a Motorola G Play, XT1607. – larry909 Aug 30 '18 at 11:04
  • The package name should contain "updater" like this "com.android.updater" . This code can be run from pc using adb: "Adb shell pm uninstall -k --user 0 com.android.updater ", but this code can be run from terminal emulator: "pm uninstall -k --user 0 com.android.updater" – Yasser Ahmed Aug 30 '18 at 11:39
  • Where do i this? I'm not rooted and don't know how to. – larry909 Aug 31 '18 at 19:54
  • This guide will help youto uninstall system apps: xda-developers.com/… – Yasser Ahmed Sep 2 '18 at 6:13
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In my case, I clicked the progress bar and a pop-up message showed and made it possible to cancel. In deleting the update, try this: File Explorer>Downloaded_rom>delete the update package there.

0

I used PD NDM (package disabler) app, downloaded from its own website and requests support on how to disable update to version 9 android pie. Disable the following :

com.sec.android.soagent

com.wssyncmldm

If com.wssyncmldm is not found, please disable com.wssnps

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