My phone is a non-rooted Motorola Moto G4 Play (XT1607). It is getting old, there's no space left, and I don't want to update the Android operating system. By mistake, I clicked "Update" and it downloaded the update, but it is not yet installed.

Instead of proceeding to update, I want to delete it. I see a system app called com.android.managedprovisioning. Could this be it?

  • Have you tried anything that works for you? – some user Jun 20 '19 at 23:15
  • @someuser I'm not rooted, don't know how, and don't wanna try to root – larry909 Jun 20 '19 at 23:47
  • @someuser I don't have this phone anymore, it broke, but I have the same issue on my new Moto phone – larry909 Jun 20 '19 at 23:47

Follow these steps:
1-You can force close updater app:
Go to system-app-system updater then press "Force close"
2-uninstall updater app for the current user:
Note:You can restore updater app by doing "factory reset" to your phone?

pm uninstall -k --user 0 com.android.updater  

Note:"com.android.updater" is package name of "updater" app in my phone,In your phone "updater" app may have another package name.You can find it using
Package Name app.
I hope this help you

  • I see a system app called "com.android.managedprovisioning". Could this be it? My phone is a Motorola G Play, XT1607. – larry909 Aug 30 '18 at 11:04
  • The package name should contain "updater" like this "com.android.updater" . This code can be run from pc using adb: "Adb shell pm uninstall -k --user 0 com.android.updater ", but this code can be run from terminal emulator: "pm uninstall -k --user 0 com.android.updater" – Yasser Ahmed Aug 30 '18 at 11:39
  • Where do i this? I'm not rooted and don't know how to. – larry909 Aug 31 '18 at 19:54
  • This guide will help youto uninstall system apps: xda-developers.com/… – Yasser Ahmed Sep 2 '18 at 6:13

In my case, I clicked the progress bar and a pop-up message showed and made it possible to cancel. In deleting the update, try this: File Explorer>Downloaded_rom>delete the update package there.


I used PD NDM (package disabler) app, downloaded from its own website and requests support on how to disable update to version 9 android pie. Disable the following :



If com.wssyncmldm is not found, please disable com.wssnps


On Moto Z2 Force, run this command from your PC when Android device is connected via USB in Photo transferring mode, USB debugging enabled.

adb shell pm disable-user --user 0 com.motorola.ccc.ota

You should not get anymore update popups.

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