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My phone is a non-rooted Motorola Moto G4 Play (XT1607). It is getting old, there's no space left, and I don't want to update the Android operating system. By mistake, I clicked "Update" and it downloaded the update, but it is not yet installed.

Instead of proceeding to update, I want to delete it. I see a system app called com.android.managedprovisioning. Could this be it?

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  • Have you tried anything that works for you?
    – some user
    Commented Jun 20, 2019 at 23:15
  • @someuser I'm not rooted, don't know how, and don't wanna try to root
    – larry909
    Commented Jun 20, 2019 at 23:47
  • @someuser I don't have this phone anymore, it broke, but I have the same issue on my new Moto phone
    – larry909
    Commented Jun 20, 2019 at 23:47

4 Answers 4

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Follow these steps:
1-You can force close updater app:
Go to system-app-system updater then press "Force close"
2-uninstall updater app for the current user:
Note:You can restore updater app by doing "factory reset" to your phone?

pm uninstall -k --user 0 com.android.updater  

Note:"com.android.updater" is package name of "updater" app in my phone,In your phone "updater" app may have another package name.You can find it using
Package Name app.
I hope this help you

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  • I see a system app called "com.android.managedprovisioning". Could this be it? My phone is a Motorola G Play, XT1607.
    – larry909
    Commented Aug 30, 2018 at 11:04
  • The package name should contain "updater" like this "com.android.updater" . This code can be run from pc using adb: "Adb shell pm uninstall -k --user 0 com.android.updater ", but this code can be run from terminal emulator: "pm uninstall -k --user 0 com.android.updater" Commented Aug 30, 2018 at 11:39
  • Where do i this? I'm not rooted and don't know how to.
    – larry909
    Commented Aug 31, 2018 at 19:54
  • This guide will help youto uninstall system apps: xda-developers.com/… Commented Sep 2, 2018 at 6:13
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In my case, I clicked the progress bar and a pop-up message showed and made it possible to cancel. In deleting the update, try this: File Explorer>Downloaded_rom>delete the update package there.

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I used PD NDM (package disabler) app, downloaded from its own website and requests support on how to disable update to version 9 android pie. Disable the following :

com.sec.android.soagent

com.wssyncmldm

If com.wssyncmldm is not found, please disable com.wssnps

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On Moto Z2 Force, run this command from your PC when Android device is connected via USB in Photo transferring mode, USB debugging enabled.

adb shell pm disable-user --user 0 com.motorola.ccc.ota

You should not get anymore update popups.

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