I am using HTC Desire HD, I have a terminal with root permissions.

Are there any tests I can do on the USB port from the handset side? i.e. to make sure it exists and is functional.

The reason I am asking this is that my computer (Windows 7 64 bit) does not recognize my phone when connected, however it did recognize another phone of the same brand (but with a different rom).

1 Answer 1


This sounds like a driver issue.

You should be able to download the HTC Sync for the desire HD and it should include all the system drivers you need to connect to the device.

I am thinking driver because if you have the drivers for "Google Experience Devices" installed on your system already, and the other device is running an AOSP ROM, like cyanogenMod for example, then the android sdk drivers will work with that ROM. The other device, that isn't recognized, is running a non-AOSP rom, it will require the manufacturer drivers for the device.

Again, I am just guessing since I am not sure what ROMs you are running, or what PC operating system you are connecting the devices to.

  • Thanks for your comment @Ryan, I am realy new to this whole business. Anyway - my own phone is an HTC Desire HD which I did not change its ROM in any way (AFAIK). Where can I see the version of ROM I have? I also don't know what ROM the other device has but I can ask that person. my OS is windows 7 64bit. should I have the drivers for "Google Experience Devices" installed ? (where from)?
    – epeleg
    Mar 1, 2012 at 15:43
  • I updated my answer to explain where you can get the drivers. Mar 1, 2012 at 16:07
  • ohh... you mean HTC sync, yes, I had those installed but it seemes like there is a new version. I will try it and see if it helps.
    – epeleg
    Mar 5, 2012 at 13:25

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .