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I need to turn my mobile device off through my PC and currently I can't access my mobile phone. My sensor was bugged, and any calls made via messenger, viber or whatsapp would mean my mobile's device turning black. If I could restart my device, or even just turn it off, the problem wouldn't persist. Please help!

  • Do the volume and power buttons still work? – HEWhoDoesn'tKnow Oct 2 '18 at 2:34
  • @HEWhoDoesn'tKnow Yes, the power button and my volume button works, but unfortunately my phone can't be restarted just with those. Or can it? I really need to turn my phone off, help!! – Craman Mishra Oct 2 '18 at 2:40
  • It could, on some phones. What kind of phone do you have? – HEWhoDoesn'tKnow Oct 2 '18 at 2:44
  • @HEWhoDoesn'tKnow Well, I have a "Oppo F3" and even when it was working, pressing my "Power Off" button would just display a "Swipe to power off" fucntion. Long pressing the power button would not result into anything specific, as it does in so many other devices. Virtually, there was no way I could restart my phone, cuase as it seems, there just isn't a restart function in my phone! I've tried many stuffs, but will I be able to power off my device? Help!! – Craman Mishra Oct 2 '18 at 2:48
  • Posted an answer @Craman – HEWhoDoesn'tKnow Oct 2 '18 at 2:53
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Force restart your phone

Firstly, unplug the charger if your phone is connected to a charger.

Press and hold both the Power and Volume Up buttons for at least 8 seconds, until the phone is turned on.

  • Remove the phone case if there is one to avoid phone buttons being stuck.

  • If you cannot force restart your phone, plug in your phone with the original charger and let it charge for up to 30 minutes, then try again.

  • Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.

Reference Link

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