A group of us at work got ASUS Transformer 101's all at the same time. (Now some of us are in the US, some are overseas).

I saw a note in our internal chat that ICS was available. Yay, but I was away from home and left the pad at home.

So I got back a full week after my colleagues saw the update and charged it up, awaiting the upgrade to see the new hotness of ICS.

But Check for Firmware upgrades shows nothing available. This happened before with 3.2.1 patches as well.

How do I troubleshoot the fact that my Transformer is not seeing the updates? (I know how to get it from ASUS and apply it, since I had to do that for 3.2.1, but I want to stop having to work around it).

  • 3
    updates are usually rolled out in batches. maybe your batch of tablets hasn't been set to receive the update yet. Have you tried calling asus? they may be able to shed some light on the issue you are having. Commented Mar 5, 2012 at 14:48
  • 1
    I have the same problem. And worse: I couldn't install the update manually. I get some errors and the instalation is reversed. I guess I'll have to wait. Commented Mar 13, 2012 at 19:40
  • And suddenly this morning it saw the update. I had previously applied manually.
    – geoffc
    Commented Mar 14, 2012 at 12:46

1 Answer 1


It's a fairly common issue apparently.

Here's how to fix it: Link

Just killing the DMClient and CMClient services and rebooting did the trick for me. But disclaimer: Results may vary.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .