I ran into this weird situation, where :

  1. I backed up my Whatsapp to local storage, inside : Databases Folder
  2. Then I changed my Whatsapp Number ( To another New SIM )
  3. Format my HTC Phone ( HTC E9 plus Dual Sim ).
  4. Copy back all Whatsapp Folder back to : Internal Storage
  5. Re-install Whatsapp, but, all it asks me is this (below) & upon SKIP, nothing, no chat restored. I have already renamed database file, as per Restoring your chat history to msgstore.db.crypt12 & also, I keep same file, with name : msgstore.db.crypt. But, it simply, doesnt even DETECT it & asks NOTHING as BACKUP found / Restore. Any Guess / Idea ? Please help.

  • Your first point looks like a wrong step. You're not supposed to backup to databases folder. Just make sure you placed the db files in the correct path. – MANI Nov 6 '18 at 8:11
  • Do you still have the old SIM? – Lazer Nov 7 '18 at 15:02

If your backup was made when you had a different phone number than the one you currently have, you will not be able to restore it. As found on https://faq.whatsapp.com/en/android/20887921/#restore

Restoring or transferring a backup

WhatsApp will ask you to restore your chats and media from a backup once you verify your number. Simply tap RESTORE when prompted to. If WhatsApp doesn't detect a backup, it could be because:

  • You aren't logged into the same Google account.
  • You aren't using the same phone number that was used to create the backup.
  • Your SD card or chat history is corrupted.
  • A backup file doesn't exist on the Google Drive account or locally on your phone.

Note: The easiest way to transfer data to a new phone is by using Google Drive. If you want to use a local backup, you'll need to transfer the files to the new phone using a computer, file explorer or SD Card. If your data isn't stored on the /sdcard/WhatsApp/ folder, you might see "internal storage" or "main storage" folders.

  • Thanks. Trying to get OLD SIM working :( BUt I already changed my number in whatsapp, but, yeah, backup was made with previous sim. – user3670334 Nov 7 '18 at 19:14
  • I just want to be clear on the steps, please let me know if this is correct. 1. Made backup 2. Reset phone with new SIM 3. Installed WhatApp 4. Changed number connected to account in Whatsapp 5. Attempted Whatsapp restore – Lazer Nov 8 '18 at 8:30

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