I lost my phone in a taxi and blocked it using Find My Device. I managed to get it back but now it has a button to call my home and a lock icon, but won't unlock.


You must restart your phone. Turn it off. When you turn it on again you'll be able to enter your password.

Update: after doing this, it will lock again. You must really login again using your account in "Find my Device". The option is somewhat hidden in the suspension points button. See: Where to click to login again: suspension points

Maybe you don't need to restart your phone after login in "Finde My Device". The restart allows you to enter your device with your password, but sometime latter it will be blocked again. You must really go to the "Find My Device" web page.

  • Do you need to go to the Find My Device webpage on the mobile itself or the computer? Regardless, neither of these methods stop the notifications from coming. – kennyB Jun 5 at 17:54
  • I cleared the storage on my Google Play Services app and that seemed to fix it (clear storage not clear cache). – kennyB Jun 5 at 18:00
  • @kennyB I used Find My Device webpage from my desktop computer – neves Jun 6 at 20:13

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