My mom is using Android 6.0.1. The problem she was having last week was that her phone was checking and downloading her email, and she did not want that. So I signed her out of her Google account, which fixed the email problem but created a new one. Now the phone is spawning messages that her phone is not being backed up (presumably because she is now signed out of her Google account). She does not like those messages either.

What is the best solution to this problem? I.e. stop the emails without disabling other phone features. Thanks.

Galaxy J3 Luna Pro


Disabling the email app solved my problem without introducing new problems.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.