My wife, unfamiliar with rooting, agreed to update my rooted Moto C Plus when it requested an update. Needless to say, that didn't turn out well. It started booting to TWRP.
I tried finding a solution online. That led me to Troubleshooting: TWRP Boot Loop after OTA update in MOTO G4 (XT1621 Athene) where it gives the following method as a solution:
1 Go into TWRP -> Go to Advanced -> Go to Terminal: Enter 2 Please make a backup first of these files in SD card: `cp /dev/block/platform/soc.0/7824900.sdhci/by-name/mota /sdcard/mota2 cp /dev/zero of=/dev/block/platform/soc.0/7824900.sdhci/by-name/misc /sdcard/misc2` 3 Type this exactly: `dd if=/dev/zero of=/dev/block/platform/soc.0/7824900.sdhci/by-name/mota HIT ENTER dd if=/dev/zero of=/dev/block/platform/soc.0/7824900.sdhci/by-name/misc` HIT ENTER 4 Restart the phone.
On my phone, there is no
soc.0 in the platform folder, instead there is
mtk-msdc.0. I tried searching online for a similar solution with the folder
mtk-msdc.0, but I couldn't find any,except for https://jagadgetaholic.blogspot.com/2017/06/vernee-thor-e-twrp.html.
Desperate (not knowing which file to go with), I tried
dd if=/dev/zero of=/dev/block/platform/mtk-msdc.0/11230000.msdc0/by-name/boot. That executed something. But later, when i restarted the phone, it stopped booting to TWRP. Instead, it is now just showing me this logo (Moto) screen (the one that shows first when you turn on the phone, before the TWRP) for about 30 secs or so, and then the phone restarts back to the same screen...restart... screen...and so on. Basically a bootloop, I believe it's called.
What do i do now? The fix i was looking for is one where i don't lose my files. Everything is on the internal memory. No SD card. I want to be able to get my phone to start working again without losing my files. If I could get it to start working again with everything just the way it was before this problem, i would be super grateful.
Phone: Moto C Plus (xt1723) 2GB Ram 16 GB Internal memory
OS: Android 7
Flashing tool: MediaTek SP Flash tool v5.1644.00