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My Samsung Note 8 has gotten very weird lately. I get programs I never have installed, and when I try to reboot/reset my device with no backup they still come up after I'm finished with the reboot.

I also have in my "SIM" 2 cards, but I only have 1? And I can't access number. It also shows 2 different IMEIs.

The programs with weird names have all the permissions in my device. Some of them I can't delete, and some can't force stop, and they start running after some time.

Facebook was already installed when I did a reboot and the programs started coming in. I have a secure file on my phone. But this program has permission to everything.

How do I get rid of this problem? Do I root my phone? Can some of you guys please help me with this? This is making me a little paranoid.

Some of the programs:

  • Dagger
  • Customrabsclient
  • flexbox
  • istrumentzip
  • OpenCenus
  • rxandroid2
  • agera
  • customclient

I have used many anti-viruses like McAfee, Bitdefender, etc. I have factory reset my computer 2 times, but nothing changes. I have now downloaded AFWall+ to try to stop all these files, but I want to delete them all.

And when I check root manager it says that my phone is not rooted in the proper way. I never ever have rooted this phone.

  • Backup your useful data on an secure laptop or cloud and than factory reset your mobile device. Rooting is not an option to solve the virus thing. Rooting your device will make it less secure and more vulnerable to those kinda malware. – Parth Pandya Jan 9 at 10:52
  • I have already backup'd everything i need. And factory resett my phone 2 times, but it seems like i have a spyware or malware that gets root accsess. When i check with root checker basic it says " Sorry root access is not proberly innstalled on this device" and i found here on the forum to use AFWall + and there i can see all the proccesor and diffrent apps and what they are doing, i have blocked them all now, but i want to get rid of everything. – Hopefull Jan 9 at 11:15
  • @parthu_panther was suposed to be edited – Hopefull Jan 9 at 12:10
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    I case factory reset does not help the only way left is to install a new factory image e.g. via Odin software. thecustomdroid.com/… – Robert Jan 9 at 19:12

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