My Samsung Galaxy S2(I-9100) was upgraded to 2.3.6 by the technician at a Samsung Service Station. This resulted in a wiped-off of all the apps that I had installed along with some other data(like contacts,sms etc).

I had to go through the entire procedure of registering your phone with my gmail account.

I cannot install some of the apps that I had previously installed (from the web store) because I cannot choose the device and I get the message "Your device already has this app installed".

Any help would be appreciated.



enter image description here

  • 1
    Did you try installing from your device directly instead from the web interface of Play Store? I vaguely remember having a similar issue previously on my phone (HTC Desire). Commented Mar 19, 2012 at 13:13
  • @MartinTapankov I hardly use the Play Store on my device because I have a 2g connection and it takes a hell lot of time to load. I tried installing from my device and it works. But I prefer using the web store instead.
    – Clyde Lobo
    Commented Mar 19, 2012 at 13:27
  • 1
    I see your point, I also frequently install apps from the web interface. My point was to try and install the same app from there to see whether it works at all, it might be a synchronization issue with your Google account after factory reset. Commented Mar 19, 2012 at 13:30
  • If you don't mind spending, I'd recommend WidgetLocker Lockscreen over MiLocker. I can bet.. its the best in Play Store..
    – iOS
    Commented Mar 19, 2012 at 17:06
  • The issue is I cant install some apps and MILocker is one of them. I did try WidgetLocker and i prefer MILocker over that
    – Clyde Lobo
    Commented Mar 19, 2012 at 18:28

3 Answers 3


The issue here is that the uninstall process wasn't registered at Google Play Store.

Without the uninstall process registered, Google Play Store still reports the app as installed on the device that's associated with your Google account.

To overcome this, you need to manually trigger the uninstall from the Google Play Store, within the "MY ANDROID APPS" list:

Access Google Play Store User Apps List

Step by Step

I have a couple of apps that I've uninstalled from my device and the uninstall process wasn't registered at Google Play Store. I'll use one as a guide:

  1. Access "MY ANDROID APPS" list, search for the desired app and click the recycle bin icon to trigger the uninstall:

    Click the uninstall icon

  2. After confirming, the app will get marked as "removed":

    Application marked as removed

  3. Now you can access the application at Google Play Store, and install it like you mentioned that you prefer to do:

    Install the application

  • Is that MY ANDROID APPS section new? It does exactly what I was looking for about a month ago and never found!
    – GAThrawn
    Commented Aug 6, 2012 at 9:50
  • @GAThrawn I would guess 2 months :)
    – Zuul
    Commented Aug 6, 2012 at 10:15
  • @GAThrawn Did a search just now and bloggers started talking about this at the end of June.
    – Zuul
    Commented Aug 6, 2012 at 10:20
  • 2
    I don't have the recycle bin icon.
    – IAmNoOne
    Commented Feb 11, 2017 at 6:45
  • The uninstall option has been removed from Play Store... This is no longer relevant. Apparently giving up privacy for Google to see your apps is pointless. Cannot install anything because: "It's already installed"... Hopefully Google will fix this.. don't hold your breath
    – Jeremy
    Commented Jul 19, 2018 at 15:05

Error message still appearing

If you've signed in to your device's Google Play Store app, downloaded an item, and your device doesn't appear on the Google Play website, you can try clearing your app's data by following these steps:

  1. Open your device's main Settings menu.
  2. Select Apps or Application manager (this may be different depending on your device).
  3. Select Google Play Store from your list of apps.
  4. Touch Clear data.

Google Play seems to have changed in the last few years and I wasn't able to find an uninstall feature on the web. It seems like the best workaround here is to just install from Google Play on the device itself.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .