We have got my son a huawei tablet, and he has an @outlook.com email address. He can receive emails on the tablet, but can't seem to send any-they say they are sending but never arrive, nor do they appear in sent folder or drafts? What am I doing wrong? Thanks
You can check the SMTP server settings of your mail program. The SMTP server is the one used for sending E-Mails.
The recommended settings for the SMTP server for @outlook.com is:
- Server:
smtp-mail.outlook.com - SMTP port:
587 - SMTP encryption method:
STARTTLS
If it still does not work your network may be blocking port 587. But that would be a problem of the network and not a Android problem.
-
Ok thanks-I’ll try that. How would I find out if my network was the problem? – user289433 Mar 4 '19 at 19:31
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@user289433 Try different networks like mobile data, home Wifi, Wifi somewhere else. If it works using one network and not using another the networks has obviously an influence. – Robert Mar 5 '19 at 8:22
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Have tried all those, various wifi networks and on mobile data. Still nothing. Any other ideas? Thanks – Jo Kaye Mar 5 '19 at 12:55
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