Since yesterday my phone's front camera hasn't been working.

  • Not working on most apps, including native camera. While touching "switch camera" button in camera application, nothing happens.

  • Instagram images from the front camera displays a distorted, stretched image of the rear camera.

  • In Dialer keycode(secret code) #808 for Oneplus devices, "front camera preview" displays rear camera's image. But "camera test" makes the app close(force close) without any error info.

  • If I'm not mistaken, during a video call on WhatsApp, the camera froze along with the app, which became unusable until I restarted phone. After that the camera hasn't worked ever since.

What I've tried so far:

  • factory reset

  • safe mode

  • several camera apps

  • going back to stable (I was using beta)

Nothing worked. Any suggestions?

  • 1
    If a factory reset doesn't fix it, it is best you get it repaired.
    – Firelord
    Commented Mar 12, 2019 at 0:49

1 Answer 1


Tried to fix a possible software problem in any way I could imagine. Nothing worked.

Sent it to OnePlus for repairing and now it is working like new. They had to replace a few components, so it was a hardware problem.

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