My Motorola phone will not find our WiFi but will find my neighbor's. Note, my laptop can connect perfectly to my WiFi.

I've tried turning my phone and modem on then off again. I've reset my WiFi settings and forgotten all my saved WiFi's. I've called Motorola and my broadband service provider, and no help was received. I've tried everything.

  • Check your Wifi access point/router for the used channel ID (1-14). May be you use a Wifi channel that is disallowed in your country and therefore is not visible to your phone (which knows where you are). – Robert Apr 13 at 12:37
  • Which Motorola phone is it? There are hundreds, if not thousands, of models, over a span of over 10 years. – TheWanderer Apr 13 at 21:01

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