After an Android 9.0 Pie update on my Samsung Galaxy Note 8, I have noticed that Whatsapp Messenger notifications come up similar to how Facebook Messenger notifications are delivered - with a chat head. This is a circle with the messenger's profile picture showing, and clicking on it opens a small window with the message shown.

I preferred when this chat head was never there, and I got to see a preview of the message for a few seconds just below the top of the screen when a message arrives.

I have tried turning off pop-up notifications on WhatsApp, but this seems to be something different entirely, as the chat heads continue to come up.

Is it possible to turn this feature off?


2 Answers 2


Follow this path to enable or disable the mentioned "chat heads":

Settings > Advanced features > Smart pop-up view

Then, toggle whatever applications you'd like to show "chat heads".


WhatsApp does not naively support chat heads. So, this is being done by using a third party app. Probably you installed one, or in a rare case your phone manufacturer baked such a thing into the phone UI. Please look into your device settings and also go through your installed apps if you notice something.

  • Actually, it does. I found this post on another forum where people have the same problem. I haven't installed any such third party app.
    – John Doe
    Apr 21, 2019 at 3:52
  • 1
    @JohnDoe interesting. Then this is something being done by the OEM. As I said, WhatsApp doesn't support such a thing natively. And as Firelord said and per your comment, it must be the Pop-up windows.
    – singhnsk
    Apr 21, 2019 at 12:18

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