I have a phone (HUAWEI Y6 2018) that recently received a text message claiming to be from a postal company (AusPost). However, the subject for the message simply says '(No subject)', and when I try to open the message, it just won't open. With this in mind, I tried to delete the text, only to see it not delete and stay on the page. I've tried a few things to delete this text, such as:

  • Clearing both data and the cache for the messaging app
  • Trying to locate the folder where the messages are stored (I can't seem to find it)
  • Downloading apps such as Handcent and Backup & Restore to use their delete SMS features
  • Installing the latest system update and trying again
  • Adding a contact called "AusPost" and deleting the message

All to no prevail... the SMS just seems to be stuck in the inbox. So what do I do now? I don't want to root my phone and I want this message gone.

  • 1
    is it really inbox or do you mean notification bar
    – alecxs
    Apr 28 '19 at 11:00
  • @alecxs it is most definitely in the inbox
    – stuff
    Apr 28 '19 at 11:15
  • 1
    "...the subject for the message simply says '(No subject)'" - This sounds more like an MMS, as opposed to an SMS?
    – MrWhite
    Apr 28 '19 at 16:15
  • Well, it could be an MMS, but how would I be able to tell?
    – stuff
    Apr 28 '19 at 21:48

You can install MyPhoneExplorer for PC and remote administrate your messages

  • Will definitely look into this in the morning.
    – stuff
    Apr 28 '19 at 11:16
  • Tried it out just now but the SMS didn't show up on the messages page, despite the fact it is still in the inbox
    – stuff
    Apr 28 '19 at 21:47

What turned out being the solution was to just factory reset the phone and ensure that everything was backed up - - thankfully, there wasn't too much that was deleted.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.