I have two phones. Both are Moto X4 running Android 9, with the same variant and security updates.

One shows the classic Google microphone icon in the search box. The other shows the Assistant icon.

All apps are up to date via the Play store. Both accounts have the Google Assistant enabled, and it displays when the home button is long pressed. The only difference I see is in the Google account to which each device is registered.

How can I get the Assistant icon on the top device?

Note I have also tried clearing data for the Google and Google Play Services apps, to no avail.


  • Does the location (country) of Google account is same on both devices? Also Google app version. Moto X4 has android one and regular android devices. Check whether both are same. Android one has more stock Google features, that it may be with assistant I think.
    – Rahul Gopi
    May 19 '19 at 1:54
  • @RahulGopi Yes. Both are US and US English. Both devices are the same Android variant, neither is Android One.
    – Mooseman
    May 19 '19 at 20:43
  • And service provider?
    – Rahul Gopi
    May 20 '19 at 0:46
  • @RahulGopi The phones were both purchased unlocked.
    – Mooseman
    May 21 '19 at 0:13

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