I have looked at every video to tell me how to fix my tablet from rebooting and the screen that they all say I should see I am NOT - I don't see where I can erase the cache, the only way I have been able to do so was from settings. I really don't want to get another tablet I just want this one to work

  • I am sorry but you lost me on the first sentence which does not make any sense to me. May be you should edit your question and describe exactly the state of your tablet what you do, what you see and what you tried to do and what does not work. – Robert Jun 6 at 17:32
  • so sorry Robert - my tablet keeps looping more now and I have cleared out the cache. Looking online to fix it says to hold down the power and volume buttons and then the volume up and I should come to a screen with a lot of computer stuff on it and should be able to clear the cache that way and it would reset but I am not seeing that. when I hold down the buttons the tablet just turns back on – melanie Jun 6 at 18:37

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