My sister cannot get into her Android note pad. The home page with icons is faded and there is a box in the middle of the screen with the message “unfortunately Google Play Services has stopped”. There is an OK with an x to click on in the lower right hand corner. If she clicks on the x the box just blinks and stays in the middle of the screen. She has tried rebooting but that does not work. What is wrong with the more pad? How do we fix this so she can get into her note pad?