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I've got a problem while trying to install/upgrade any app on my android phone, after tapping on install/upgrade it just get stuck with the message waiting for download.

Nothing works for me, I already tried these solutions and their combinations:

  • Restarting the phone
  • Clearing google play store cache/data - force stopping it
  • Clearing google play service data
  • Clearing download manager cache/data - force stopping it
  • Uninstalling and reinstalling Play Store updates (also I have tried it without reinstalling)
  • Removing & re-adding my Google account from device
  • I've got enough free storage [+3G]
  • I'm on a WiFi with good connectivity.
  • There is no new version of Android available to upgrade for my phone
  • I also tried installing apps from browser, didn't work!
  • I tried installing apps using a VPN too, Wrap from CloudFlare is the only thing on my phone and it didn't work either.

I'm on Android 8.1 Motorola products, if it makes any difference.

Improve this question
  • install apk files – alecxs Nov 8 '19 at 15:36
  • Thanks but that would be the obvious thing to do... I rather solving the problem. – FooBar Nov 8 '19 at 17:53
  • assuming you have enough free space for downloading and installing apps, try another wifi maybe it's just a network connection problem not related to your phone. if you're not sure about free space wipe cache from recovery and clear cache for every app from app settings – alecxs Nov 8 '19 at 18:01

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