I can see files within the "downloads" folder in internal storage on my LG V35 ThinQ phone.
I cannot see these files from my Windows PC (phone connected to PC in USB storage mode).
If I try to move the files by using the phone's "move" command to a folder on my SD card, the "move" command completes normally but the files simply disappear.
How can I access these files with either the phone or my PC to get a copy of them? My phone is not rooted and I don't want to root it.

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