I have a Samsung Galaxy Note 8 (Android 9, One UI 1.0) and am using Samsung's Email app (which comes preloaded on Samsung phones) to access my work email.
Recently I went abroad and had to rely on various Wi-Fi connections (hotels, airports etc) for Internet connectivity. Suddenly, I have started getting an error when I launch the Email app, which says: "Certificate not secure for [my email address]. The certificate isn't from a trusted authority. If you continue with this certificate, your emails and account may be at risk." (Picture below)
The error keeps popping up if I click on "Cancel".
If I click on "View", all the important fields related to the Security Certificate are shown as totally blank, so it is difficult to know which certificate is causing the problem:
Since this happened, the email is not syncing now, i.e. I am now unable to send or receive new mails from the app.
I Googled a lot to resolve this problem and the two main solutions were (though I have no idea how well any of these would work):
Uninstall the Email app and re-install it. But I don't want to go down such a drastic route without getting to the bottom of the problem.
Find the offending certificate (Settings > Biometrics and Security > Other security settings > View security certificates) and delete that certificate. However, my problem is, the Email app is not showing the details of the offending certificate.
What is going on here and how do I resolve it? Have some "rogue" certificates been installed by those free Wi-Fi connections I used recently? If so, how harmful could those be and how do I get rid of it? Hopefully nothing serious!
And how do I get my Email app working normally again?