If this question does not belong in Android please be kind enough to tell me where it does belong since I did find a whatsapp-messenger tag here and I thought this fits in Android Enthusiasts.

I do not understand why when I open web.whatsapp.com in a browser it takes so long to load and even reload!. I have not seen this problem with any of my friends and I tried myself with a different account it does not take that long.

Here is a video that shows it takes a short time with one account and here is a video that takes a long time with my main account. It takes 15 seconds longer at least!

I thought it might be because my WhatsApp backup files are very big, but I believe many people should then have the same problem. I also tried on many different browsers, deleted my backups and reset them and even reinstalled the app.

I attached a picture of the WhatsApp files on my phone maybe that helps, I use google drive backup on both accounts.

size of backup shown in the files I can see on the phone

1 Answer 1


I know, right? The issue of it loading normally and fast and then all of a sudden it takes 15 seconds for all the imagery etc. to load in Whats app Web. The problem most likely is your browser; I test Chrome, Brave & Firefox (I use the last one by default) and turns out that Chrome loads nearly immediate, whereas Firefox loads the longest. Annoying, but nothing can be done as far as I know at the moment.

See link for more information.


  • 1
    First of all thanks for answering! I already tried different browsers and it still loads slow - I wrote this in the question but I'll add a video which does this. Could you add a video which shows that Chrome is fast and Firefox slow? Mar 16, 2020 at 3:02
  • 1
    Also regarding the article - I did everything written in the article and I it's still loading slowly, as I explained in my question the problem is with my specific account since it does work faster with another account. Mar 16, 2020 at 3:07

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