If this question does not belong in Android please be kind enough to tell me where it does belong since I did find a whatsapp-messenger tag here and I thought this fits in Android Enthusiasts.

I do not understand why when I open web.whatsapp.com in a browser it takes so long to load and even reload!. I have not seen this problem with any of my friends and I tried myself with a different account it does not take that long.

Here is a video that shows it takes a short time with one account and here is a video that takes a long time with my main account. It takes 15 seconds longer at least!

I thought it might be because my WhatsApp backup files are very big, but I believe many people should then have the same problem. I also tried on many different browsers, deleted my backups and reset them and even reinstalled the app.

I attached a picture of the WhatsApp files on my phone maybe that helps, I use google drive backup on both accounts.

size of backup shown in the files I can see on the phone

1 Answer 1


The problem most likely is your browser; I test Chrome, Brave, and Firefox (I use the last one by default), and turns out that Chrome loads nearly immediate, whereas Firefox loads the longest. Annoying, but nothing can be done as far as I know at the moment.

See link for more information: https://www.newsbytesapp.com/news/science/top-whatsapp-web-problems-and-their-fixes/story

  • 1
    First of all thanks for answering! I already tried different browsers and it still loads slow - I wrote this in the question but I'll add a video which does this. Could you add a video which shows that Chrome is fast and Firefox slow? Mar 16, 2020 at 3:02
  • 1
    Also regarding the article - I did everything written in the article and I it's still loading slowly, as I explained in my question the problem is with my specific account since it does work faster with another account. Mar 16, 2020 at 3:07

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