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My parents are are across the Atlantic. We used to use Whatsapp to communicate but recently there's and issue. To summarize:

They can have a voice conversation with their friends.

I can have a voice conversation with my friends.

However, when we try calling each other, they can hear me, but I only hear sub-second illegible bursts.

Any idea what can be wrong?

  • Whatsapp uses VOIP- phone internet connection. Unless you have a steady internet at both ends such as Wifi disturbance is always possible – beeshyams Dec 31 '19 at 4:52

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