I've got a new Samsung Tab S5e. I'm trying to restore the app data from another device. I've done a backup on the old device and I can see the backup on the new device in Google Drive. However, when I go to
Settings > Accounts and backup > Backup and restore > Google Account I can't see the backup. I tried creating a backup on the new device, which I did successfully and is visible in Google Drive, but again, it doesn't show on the Backup and Restore screen.
I did go through the restore process when I set the device up and it's installed all the apps from the old device, but has none of the data.
I've run out of ideas here. Does anyone know what's going on?