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It keeps popping up when I start using the phone, shortly after it has booted. The phone is a Samsung Galaxy Note 3 (SM-N900), running Android-5.0

I flashed the phone and installed a fresh copy of the stock Android-5.0 the one I got it with (OTA update). What could be wrong with it. I need an interpretation of this error message. Thanks.

  • Look at the error message in logcat then you see more details.
    – Robert
    May 7 '20 at 15:54

android.process.media is a common issue which can occur anytime and is caused mainly because of two applications, the Download Manager and the Media Storage.

try the following

  1. Go to Settings > Applications > Manage Applications and make sure to look under the ‘all’ tab. Scroll down and find Google Services Framework and clear the cache and data for this one.
  2. After doing that, scroll down and find Google Play. Tap on it and clear cache+data for this one too.
  3. Now press the back button and choose Google Services Framework from all apps > Force stop > Clear cache > OK
  4. Now open Google Play from you app drawer and when given an error, click OK.
  5. Turn off your device by holding the power button and clicking on Shut down/ Reboot
  • What has android.process.media to do with Google Services Framework or Play Services? The former is an AOSP service which is always there even if device has no Google Services. May 8 '20 at 9:07
  • I just consider my own experience and some tips that I know. I suggested clearing cache /data, it can be a relevant solution, one of those. also, there are such suggestions as uninstall CCCleaner lol, but I don't know if OP has one.
    – troynoks
    May 8 '20 at 9:13

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