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I'm wondering if there is a way to record Microsoft Teams meetings with a smartphone; I'm using a Motorola Moto G6 Play and the record button doesn't appear.

I tried with a screen recorder, but Android doesn't allow you to record internal audio unless you root your smartphone (in this case the warranty goes away).

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  • I have an explanation to why the recording button might not appear on your app: The administrator of your team might have disabled the option to record the meeting. Are you able to record meetings on other devices? May 13, 2020 at 12:32
  • Hi @MehulArora, yes i can record the video by using a laptop. May 13, 2020 at 14:56
  • Have you tried clearing the cache and data of the app? May 13, 2020 at 20:51
  • @ReddyLutonadio how can i do it? I found only a video to do it on laptop. May 13, 2020 at 21:10
  • Go to Settings -> Apps (or Apps & notifications). Look for Teams, select it. Under storage, select clear data. All data from Teams will be cleared from your phone. Restart the app (it will be as if you are using it for the first time). Select your account and give the necessary permissions. Try joining a meeting and check if the problem persists. May 13, 2020 at 21:29

5 Answers 5

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To view the recording button after joining a meeting, click the 3-dot then on the list that appears, you should be able "Start recording". Clicking it will start recording the meeting just like on the desktop app.

IMG:

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    Hello @ReddyLutonadio, thank you for your reply. The strange thing is that on my smartphone there isn't the function "start recording"...i'll upload a screenshot as soos as possible. May 9, 2020 at 20:43
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Possible causes -

  1. Hopefully the reason is not this one, but anyways; an answer on Quora reads:

If you are trying to record in a private team channel, then you cannot record the meeting, as the team owner ideally disables the recording option for security purposes.

  1. Another answer:

This is an issue with the version of your teams. You can check for system or app updates and then try recording again.

  1. Another:

Teams meeting recordings are currently disabled for customers whose Teams data is stored in-country, if Microsoft Stream is not available in that country. A new admin setting will allow customers to turn on meeting recordings if Microsoft Stream data residency is not yet in country.

You can try clearing app cache, app data, reinstalling and updating your app if an update is available. Else, with the technical restrictions you have, I find it difficult for myself to cook a solution.

I'd always prefer going root. I know your warranty will terminate if you root the device; plus no point in potentially soft-bricking a smooth-running device just to have been able to record meetings. But rooting offers you so many tweaks that given a choice, I'd surely make the bargain. I think there are ways to delete the flash record from a device too; so there should be some way to keep the warranty intact

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A solution is to open Microsoft Teams in the browser and here the record button is accessible.

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For any reason, when we are not able to use App specific record feature, we can use generic recorders available for android. I use XRecorder on android phone, it works great! We can record android screen with audio.

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Most smartphone manufacturers have screen recorders built-in these days.

If you want also want to record the video, on Samsung devices, you can use the Screen Recorder : https://www.samsung.com/au/support/mobile-devices/using-screen-recorder/

For other manufacturers, you should be able to find the steps required to record, by googling, for example : "Google Pixel screen recording"

Another option is to use another phone (or a tablet) to record it. Most phones have a built-in app to record audio such as Samsung Voice Recorder.

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