I have a Galaxy Nexus. However, I know someone that is having the exact same issue that has an older Android phone.

The account I want to remove is not the Google account. We have Lotus Notes Traveler installed. Recently there was an update and that's when the problem started. I am unable to uninstall the app because of the account it uses. When I try to remove the account it says that I cannot remove it without factory resetting the phone.

Neither one of our phones are rooted.

Is there some way to remove the account without resetting the phone?

  • 1
    I doubt that it's possible without root. With it it's literally one line from adb shell. – R R May 11 '12 at 19:26
  • Off topic, as it really has zippo to do with Android. You need to talk to the app dev. – Logos May 12 '12 at 2:01

Short answer: No.

The app dev must have made it like this. You could email the dev, to ask them to sort it, but otherwise there is no option.

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