On Sunday, 13th September 2020, the battery of my Motorola Moto G5 broke down and I ordered a new one. Yesterday, on Friday, 18th September 2020, it finally arrived and everything worked just fine. WhatsApp was able to link contacts’ names to their respective numbers after I imported a VCF backup file (see link).
Later that day, however, WhatsApp suddenly did not recognise my contacts anymore although it has the permission to go through them. So, I stumbled upon WhatsApp FAQs, namely “Seeing numbers instead of contacts’ names”. There it says that I should do the following:
- Open your phone’s
Settings, then tap
Users & accounts>
new chaticon >
When I tap
REMOVE ACCOUNT, I get a warning that says that this will delete all my messages, contacts and other data from my phone. What does this mean? This does not sound like a good solution.