We have forgotton the parental control password for our Amazon Fire HD10. I entered the incorrect parental controls password more than 5 times but was never given any other options to try to reset. So I went with the option to deregister the device from our Amazon account. this was successful however the next step was to re sync the device but to do this I need wifi to be on and to turn on I'm still being asked for the parental control password. I have also tried to reset to factory default settings on the device but that also seems to require the parental controls password. I don't know what to do next, any suggestions?

1 Answer 1


Hard reset your Fire HD10

  1. Power off
  2. Press vol up and power key at the same time for around 5-6 seconds
  3. Reset it..

Follow this video if you're stuck somewhere.. https://www.youtube.com/watch?v=ayvWAyftosw
Comment if you're still stuck

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