0

We have forgotton the parental control password for our Amazon Fire HD10. I entered the incorrect parental controls password more than 5 times but was never given any other options to try to reset. So I went with the option to deregister the device from our Amazon account. this was successful however the next step was to re sync the device but to do this I need wifi to be on and to turn on I'm still being asked for the parental control password. I have also tried to reset to factory default settings on the device but that also seems to require the parental controls password. I don't know what to do next, any suggestions?

0

Hard reset your Fire HD10

  1. Power off
  2. Press vol up and power key at the same time for around 5-6 seconds
  3. Reset it..

Follow this video if you're stuck somewhere.. https://www.youtube.com/watch?v=ayvWAyftosw
Comment if you're still stuck

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.