I have Verizon Fios Router that has following network

  • Fios-95QSI-5G
  • Fios-95QSI

My laptop detects and connect to 5GHz Wifi, but not my Android Samsung. How do I fix this?

Below are the specifics

  • Samsung Galaxy J3 Prime (SM-J327T1)
  • Android Version 7
  • I have a family member that also owns this phone, even though T-Mobile advertised it as being 5.8Ghz capable... It isn't! Unless it's just firmware locked, but that seems unlikely. Oct 21, 2020 at 21:46
  • 1
    I have updated the questions as is is clear that the question is on the 5GHz Wifi system not 5G.
    – Robert
    Oct 22, 2020 at 7:13
  • in settings of Fios Router enable 2.4GHz Wifi for more compatibility
    – alecxs
    Oct 23, 2020 at 11:32

2 Answers 2


I am sorry to tell you..

Your phone is not 5g.

Your phone was created in 2017 before there were any 5g carriers or even 5g phones.

Network technology for this phone is limited to 2G, 3G, and 4G but don't fret! this is still a really nice phone and supports wifi!

Why don't you just use Wifi? It's fast.. faster on most ways.. slower in a few others.

  • 1
    Not your downvoter, but I think he is talking about the 5.8Ghz wifi band. Indicated by him mentioning his dual band verizon router. Oct 21, 2020 at 21:42
  • 1
    OMG @Tim_Stewart .. I think you nailed it! :) I don't know why I didn't even think of that. I appreciate your "setting me straight".. I am going to leave this post until it is all settled.. delete it if it is costing me points. :-) THANKS!
    – Señor CMasMas
    Oct 21, 2020 at 22:01
  • Lol so it was a 5th gen cellular question then? Oct 23, 2020 at 16:34

Yes, unfortunately you will have to purchase a new phone to connect to the 5Ghz band.

Your phone only supports 802.11-b/g/n over 2.4 GHz.

This information is from the Samsung website, under the show all specs tab for the phone.


  • Please know though.. 5ghz is not "BETTER".. only different. Performance with this band varies on usage. 5ghz will not have interference from many devices to include microwaves.. but in my house 2.4ghz simply goes through more stuff like walls and carries a little farther. Your mileage may vary.
    – Señor CMasMas
    Oct 21, 2020 at 22:22
  • @Señor CMasMas, get some beamforming action going, it has much better object penetration. Oct 21, 2020 at 22:36
  • According to Phoneandmore this phone has 802.11 a/b/g/n (2.4Ghz, 5Ghz). Where did you got the information from that it is a 2.4GHz only?
    – Robert
    Oct 22, 2020 at 14:57
  • @Robert. We own one, its lies. Look at other sources, you will find conflicting Information Oct 22, 2020 at 15:26

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