My smartphone turns on without passing the OS loading screen, then loads the recovery menu (Redmi-Recovery 3.0). I can't turn off the device, I tried waiting for the battery to run off, charge it and turn it on again, it still can't boot properly. In fact, it won't stay turned off even when the charger is first inserted after the battery has been depleted.

The phone is a Xiaomi Redmi Note 9, OS is MIUI (not sure which version), the menu items are: system reboot (reboots and gets back to this screen), connect to PC with the Mi Assistant (I tried to use the Mi PC Suite, but the device isn't detected, I guess because USB debugging is off on the device), wipe memory (I guess this wipes the system partition along with all the files).

I think my only option is is to wipe everything and hope that it will then boot properly. I was wondering if there is a way to only "restore" the operating system, without touching the user's data (I think I've seen something of this sort both on Linux ans Windows before).

I am also concerned about the phone not staying turned off (I am a bit scared the battery controller is gone for some reason).

Since I have a backup phone that I can use I'm planning of waiting on this question for a week or so and see of something comes up.

  • 1
    no, there is no way. because the whole system is read-only, factory reset will just reset userdata nothing more – alecxs Oct 23 '20 at 17:02
  • btw seems power button is stuck or is wet – alecxs Oct 23 '20 at 17:04
  • @alecxs it seems something like that (probably something got wet), but it has already been 48 hours – maja Oct 23 '20 at 18:08
  • 2
    A factory reset literally deletes the contents of the user data partition, if you found a way to "reset" and leave the user data intact, you didn't really do anything. – acejavelin Oct 23 '20 at 19:43
  • 1
    guess the volume button is wet, too. that's why it boots into recovery. no need for factory reset, just wait a week – alecxs Oct 23 '20 at 20:42

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