I dropped by Moto Z play a few days ago, and when i dropped it, the touchscreen just stopped. I can see everything that is happening on the screen, like the time, notifications and other things on the lock screen, but the touchscreen, as well as the fingerprint reader, is dead. I have tried accessing my data in multiple ways, but nothing has worked. If anyone can help, please i would appreciate it.

Thanks in advance, and regards.


I found out that if i get a dongle, and attach the dongle to the USB-C, and attach a mouse to that dongle, then i can operate the phone a bit hard, but it works!!

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.