I am using Android 8.1, Samsung Galaxy J7 Prime, Google Play Store v 23.8.08-21, Google Play Services v 20.50.16. Everything installed from the Play Store.
For a few apps that I have installed, whenever I try to update them in Play, they would finish downloading, and start downloading again. After several times, the process finishes and I still have the same old version. I can still update most of the apps, or install new apps.
For instance, I had this problem with Waze. In addition, the total size that was shown was different from the actual size (36.22MB vs. 78.51MB), but download goes up to the actual size. I tried uninstalling Waze, to see if this fixed the issue, and now I cannot install it again, so I am in a worse situation than before.
This problem is similar, but not the same, to another I had previously reported Cannot install / update apps
I reinstalled Android in between.
How can I solve this problem?
I have already
- Cleared Cache from Google Play Store and Google Play Services.
- Removed my Google account and Added it again.
- Rebooted phone.
I did not try Clear Data from Google Play Store, since there were people reporting that the phone became unusable after that.