I have a new Samsung A10s Android phone and I forgot the PIN and remote unlock is turned off.
I don't care about the data on the device so I'm trying to enter the recovery mode to reset it but I can't seem to reproduce the steps to do so. I tried various combinations of holding down the power button and volume up or down button then releasing the power button but it just keeps going to the regular lock screen. One time I got it into safe mode but that was just the lock screen. There may be some timing trick I'm missing with when I release the buttons but I'm not even sure which buttons I'm supposed to press and in what order.
I tried phone support and they insisted I had to keep the power button held down throughout but then the device just kept restarting.
Saw online someone suggested letting the phone battery die first and then trying again after plugging it in and turning it on so waiting to try that now. (I can't just turn off the device because it asks for the PIN to do that, which makes no sense.)