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A few months ago, I signed up to beta test the New Scientist app in the Google Play Store. Now, I would like to go back to using the production app. I went into Google Play Store and searched for the app, then under "you are a beta tester" I tapped on "leave". I then uninstalled the beta version.

The problem is, now when I search for New Scientist in the Google Play Store so that I can install the production version, it still only shows me the beta version, and it says "removing your account from the beta program." I can't reinstall the beta, and I can't install the production version, so I am stuck.

I have tried rebooting the device, and I thought about maybe deleting cache and storage for the app, but of course, the app is no longer on my phone, so I can't do that.

How can I go back to the production version?

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  • Try clearing cache of Play Store app
    – beeshyams
    Commented Sep 26, 2021 at 21:20
  • If that doesn't fix, try uninstalling updates of Play Store and update Store
    – beeshyams
    Commented Sep 27, 2021 at 7:28
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    Could you check the app on the web version of the Play Store and see if there's any difference? Or check the beta tester again directly with this link? Also, might be caching on the server-side of the Play Store.
    – Andrew T.
    Commented Sep 27, 2021 at 9:25
  • I have the same problem, I can't find any way of leaving the beta program for a specific app or of installing the production version. Commented May 12, 2022 at 23:29
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    BTW in my case it turned out that it was because I wasn't added directly to the beta program, but rather as part of a group. I had to log in to the play console using the beta program administrator credentials (which fortunately I had access to) to remove myself from the group. Even then the play store claimed I was a beta tester, but it correctly downloaded the prod version. Commented May 12, 2022 at 23:56

1 Answer 1

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Same problem with another application. Just go to Settings → applications → Manage apps → Google Play Store → Storage → Clear data, and when it shows an option, choose only Cache.

Try to reach the app again.

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