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For the past week or so I have had this peculiar problem where I cannot clear the cache or the data of any app because the Settings show that no storage space is occupied by them. Is this due to a buggy update, incorrect settings configurations or something else?

Also in the storage analysis sections, a lot of space is marked under "Others" (~18 GB out of 64)

The device in question is a POCO M3 and is running on MIUI 12.0.7.0 (Stable)

An example

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  • @Robert I have updated the question. Oct 8, 2021 at 2:13
  • So devices have a functionality to "freeze" apps that are not used regularly. Then the apps and their data are moved to a cloud storage system. If your device has such a functionality may be this app has been frozen and is therefore not really installed and thus can not be cleared?
    – Robert
    Oct 8, 2021 at 9:57
  • That caanot be the issue here as it occurs for apps that are used frequently eg. WhatsApp as seen in this screenshot. ibb.co/qWF0KTG Oct 8, 2021 at 13:16

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