Until recently Gmail messages arrived to my Nokia 9 PureView instantly.

But recently unacceptable sync delays appeared in the Google account, especially in popular services like Gmail.

Nokia suggested to delete Gmail's cache and do a soft reboot (power+volume up), but it didn't help whatsoever. Likewise neither did Safe Mode. Their next suggestion - factory reset - was enough to send me here. If I manually click the 3 dots and choose to sync now, it solves it...for that moment.

The following screenshot was taken at 18:30, almost half a working day after some of these syncs took place. WhatsApp, in comparison, syncs its contacts every hour without any misses.

Can anything bring back the Google Account sync to what it used to be?

account sync delayed

  • Are push notifications of other apps also delayed? If yes I would suspect that the GooglePlayServices may not work correctly. Therefore this is the app you should try clearing the cache.
    – Robert
    Dec 19, 2021 at 18:49
  • No, WhatsApp and other apps are still immediate. Clearing GooglePlayServices's cache didn't help either.
    – LWC
    Dec 19, 2021 at 21:00

1 Answer 1


Google's Fix sync errors with the Gmail Android app's last resort ("Only follow these steps if the above steps didn't work") solved it for me!

However, it initially led to confusion since it seems to refer to obsolete settings.

The correct "last resort" steps are:

  1. Open your device's Settings app.
  2. Tap Apps & notifications > See All Apps (not "App info").
  3. Tap Gmail > Storage & cache (not "Storage").
  4. Tap CLEAR STORAGE > OK (not "Clear Data").
  5. Restart your device.

Not sure step #5 is mandatory, but I guess it's better to be on the safe side.

  • "CLEAR STORAGE > OK (not "Clear Data")" so clear cache then?
    – kiradotee
    Aug 22, 2022 at 9:59
  • True, just meant Google's outdated guide calls it "Clear Data" instead of "Clear Storage".
    – LWC
    Aug 22, 2022 at 17:04

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