I have seen some questions about WhatsApp chats but sadly, I haven't seen something like this popping up.

I had a backup of my WhatsApp to my Google Drive with my phone number. When I checked it, it is named "blabla myphonenumber bla bla". So WhatsApp should recognize it, but while trying to restore my old chats; I got an error saying the Drive wasn't backed up from my phone number.

Even though I did the backup from my phone number, WhatsApp refuses to recognize the backup.

Can someone help me with this?

  • First of all, have you followed the official WhatsApp FAQ, especially "you need to use the same phone number and Google Account used to create the backup."?
    – Andrew T.
    Jan 12 at 13:24

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